There's no such thing as a standard recipe for innovation. Every project poses unique questions, which can only be answered by staying open to the various ideas, points of view and modes of expression the people we work with bring to the table. Our work is always fueled by curiosity, and an open door policy.

Our process is driven by constant exchange of knowledge, through which we are able to adapt to the changing world around us. Instead of envisioning what tomorrow might look like from closed-off meeting rooms, we like to test our products in real-life contexts with real people sooner rather than later.

We are equal parts creative agency, engineering firm, and consultancy. Our approach draws the best elements of each to deliver exceptional work.

Design for your users. It’s good for business.

It’s critical to create consistently delightful experiences for your users — even as your business evolves. The more effortless you make the user’s journey, the easier it will be to reach your business goals. That’s why it’s critical to talk to, listen to, and design for your users.

If you are ready to make a positive change, then start with a strategy. Listen to your users. Envision workable solutions. Refine what’s real.

Investing in UX design can differentiate your business. Working with a strong UX partner can also help your teams’ practice user-centric thinking. You don’t need to know how to do UX design yourself in order to make innovative strides. You are the expert on your operation. At Design Consulting Group, we speak your language and take up your cause to design experiences that truly serve your users.

We combine data-driven insight and UX creativity to envision improved experiences that remove friction, address anxiety, and build confidence. Great design makes user experiences delightful — but good looks aren’t enough. Throughout the process, we focus on turning user insights into software that works, wins, and wows.

Reduce risk with UX Prototyping

At the start of a software development project, risk is high and rooted in uncertainty. No matter the project, there are lots of unanswered questions. Don’t just hope that your product performs the way you want it to – with UX prototyping, you’ll be able to build with confidence. The biggest risk comes from misunderstanding. The various parties involved aren’t yet aligned around a singular vision — or worse, they assume alignment that isn’t actually there. That’s why software prototyping is designed to clarify priorities and lower your risk. According to a 2008 report by IAG, nearly 7 out of 10 IT projects end in failure. That’s millions of dollars and hours down the drain. The worst part is that a lot of this time and money could have been saved by prototyping software development projects before starting development. Our user experience designers collaborate with our skilled developers from day one as we sprint towards a prototype you can experience. We build working prototypes that allow both your stakeholders and your users to give us real feedback.

User Research

It’s common for decision-makers to assume research will take too long and cost too much without offering clear answers. But research tools and techniques have evolved along with technology. It’s easier than ever to hone in on what users want, to develop rapid prototypes, and to find out what users think of each design idea. It’s time to get user-centric. All of these excuses for inertia don’t change the fact that user expectations are changing as fast as technology is evolving. Creating a preference for the way you do business means meeting these expectations.

Effective solutions are born from data and insight. We take the time to learn about your goals, ask the right questions to understand your business, empathize with your users, understand your competition and the problems or opportunities that you are seeking to address. Understanding what drives your customers or users and where these overlap with your business goals, helps us uncover the ideal path to engagement. We build roadmaps to success that are backed by data-driven user and market research plus with our wealth of experience.

Empower your teams

Technology may be cool, but empowering people is its highest value. That’s why we prototype to make ideas tangible, then refine iteratively. We use your budget to find the best improvements. We validate every idea so you make just-right investments, every time. Empowering people to experience our UX designs proves the value of our services.

User-centric thinking is critical for service-based businesses. If you have UX resources, or stakeholders interested in UX thinking, we work to empower them. When you partner with us, knowledge-transfer is built right in. We help your company build UX design skills as we work together. Your resources emerge with user-centric insights and concrete practice in working through UX challenges. Our team of UX design consultants work with our expert product managers, strategists, and developers to empower your business. Our culture is characterized by creativity and commitment to service.

Innovating your UX is more than buying a product — it’s investing in user-centric thinking as a competitive differentiator. We shape our clients’ investments with a rational view of returns, a holistic view of processes, and a deep understanding of what your customers, partners, and teams truly value. From agile enterprises to visionary startups, we help service-based businesses get user-centric with expert UX design services and more. If you need to create, expand, or optimize your UI design system, partner with us. With our support, your teams will be empowered to move faster.