Through reductions in usability issues, increases in efficiency, and vastly improved patient satisfaction scores, we demonstrate the value of healthcare UX by improving the digital experience for patients, clinicians, and administrators.
Our work has touched patient medical records for use by both patients and clinicians, clinical decision support, order sets, hospital administration and performance evaluation, licensure, and insurance.
The history of healthcare UX is fraught with poorly designed products that divert busy clinicians and administrators from patient care. Design Consulting Group helps improve outlooks for healthcare products.
Healthcare UX Design Services
Product Strategy & UX Road Mapping
Design Consulting Group helps healthcare organizations define short and long term product road maps and ensure they are bringing a usable application or service to the market. Our research helps healthcare organizations understand their core audiences through personas and customer journey maps that illustrate the touchpoints, goals, and pain points of the people using their products.
UX Research & Design Research
We conduct primary research within providers’ offices, clinics, and hospital and insurance administration offices across a diverse set of roles.
Healthcare Product Design
We design cross-platform responsive and native mobile applications for use in many different healthcare settings. We understand how changing contexts of use, from the bright operating room to the dark radiology lab and from the nurses’ station to the patient beside, affect usability and employ product design strategies to ensure healthcare products seamlessly integrate into these spaces.
Interested in our Healthcare UX Design Services?